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Shipping to Italy

International shipments


Returns and Refunds

How to place an order on the site?

Is my order confirmed?

How long does the delivery take place?

How does the delivery take place and what happens if no one is home?

Who can I contact in case of problems during the purchase phase and / or technical problems?

What should I do when I receive the ordered goods?

How can I avail of the product guarantee?

When I make a purchase, is the receipt or the accompanying invoice issued?

Who can request an invoice?

What happens if the product I ordered is out of stock?

Why are there delays in shipping the package?

How long does it take between creating the label and shipping?

Damaged package or goods not in conformity with what was ordered?