We accept the most common credit cards, including prepaid and rechargeable cards: Visa, Mastercard, Diners, American Express, Carta Aura, Carta Nova, Postepay, Sisalpay.
With the payment by credit card will not be charged any type of supplement.
For all credit cards it is necessary enter the CVV2 code otherwise the order is canceled. For credit cards of the Visa, Mastercard and Diners circuit, CVV2 corresponds to the last 3 digits found on the back of the card, while for Amex credit cards the code is 4 digits and is located on the front of the credit card.
It may happen that, after entering the credit card data and CVV2, you will also be asked for an additional code or some specific data. This is because some banking institutions require a precise procedure to enable the use of online credit cards. To know how to enable the credit card for online purchases or to know the code to be entered, you must contact your bank directly.
When entering the credit card data, the bank is only asked to authorize spending on the credit card. In some cases, banks notify the customer by sending an SMS. The receipt of the text message is NOT indicative of the debit of the card but only of the blocking of the ceiling necessary for the purchase.
The actual charge on the credit card occurs only when the products are shipped. Lattebebeonline confirms the assignment of the order to the Courier by sending an sms and an email to the addresses indicated by the Customer in the order itself: only at this time the amount is charged to the credit card.
The order paid by credit card before being entrusted to the Courier, could be subjected, directly with the relative banking institution, to a "verification of authenticity" (verification with which it ascertains the actual ownership of the credit card).
In the event that an "authenticity check" is activated, the customer will be notified by Lattebebeonline via e-mail.
This verification requires on average:
- 24 hours for orders made with Visa and Mastercard credit card;
- 2 Business Days for orders placed by credit card of the Amex and Diners circuit for amounts greater than € 400,00.
If the banking institution communicates toLattebebeonline any irregularity relating to the credit card used, Lattebebeonline will proceed with the cancellation of the order giving contextual communication via e-mail.